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Policies

Policies for DVA Plastic Surgery in Houston, TX

Read our policies below to learn about DVA Plastic Surgery. We take all reasonable measures to protect your information because we place a high value on its security, integrity, and confidentiality. For more details, contact us or schedule an appointment online. We are located at 1110 W. Gray St. Suite 210, Houston, TX, 77019.

Appointment Policy

Arriving late will deprive you of valuable treatment time. We will make every effort to perform your entire treatment in the Policies of Appointment for remaining scheduled time, but reserve the right to reschedule your appointment if arriving more than 10 minutes late and charge the cancellation fee (see cancellation Policies of Appointment for details).

Cancellation / No Show Policy

At Arike Aesthetics we have a 24 hour Cancellation / No Show Policy in place to ensure guests can get in for appointments in a timely manner and to respect our providers’ time. Any appointment that no shows and/or cancels within 24 hours will forfit their deposit.

If a client has no shown and/or late canceled 3 times, client will then be required to prepay in full for future services at time of booking appointment. The amount pre-paid for is nonrefundable if the no-show/cancellation policy is violated.

We respect our Providers’ time as they are booked out weeks to months ahead, and we have a significant waiting list. Last-minute cancellations do not allow us time to fill those gaps. We appreciate your understanding of our cancellation policy. This will allow the Arike team to continue to provide the highest quality service for you and future patients, as well as valuing our team members’ time.

We understand that occasionally you may have to cancel an appointment with us. However, we do ask that you give us fair warning. You will be emailed or texted the day before to confirm your appointment. As a courtesy to our clients and staff, it is company policy for all clients to give 24 hours notice of cancellation. Failure to do so will result in a $100.00 fee for the scheduled treatment. Members that fail to show for their appointments will forfeit their missed appointment month.

By scheduling an appointment, you are agreeing to our cancellation/no-show policy.

Refund Policy

We do not offer refunds on any services rendered. Aesthetic results are quite variable from person to person and while we do our best to achieve the desired outcome, it cannot be guaranteed. Clients are responsible for additional treatments needed to achieve desired results.

Retail: We do not offer refunds on products purchased. Defective products may be exchanged within 14 days for the same product only.

No refund on Gift Certificates purchases.

Children Policy

Here at DVA Plastic Surgery and Arike Aesthetics, we love babies and children, however, we ask that you please make child care arrangements prior to your appointment. This ensures the safety of your children as well as a relaxing environment for all clients.

Pet Policy

Although we love animals, we ask that you please leave your pet at home during your visit to DVA Plastic Surgery and Arike Aesthetics.

Should you arrive to an appointment with a pet that is not a service animal, you will be asked to remove the animal from our healthcare facility. To avoid any disruption or inconvenience, we ask that you please leave your pet at home.

Thank you for your cooperation and consideration of all our patients.

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